INSTANT C-C4H51-2405 DISCOUNT | C-C4H51-2405 RELIABLE EXAM TESTKING

Instant C-C4H51-2405 Discount | C-C4H51-2405 Reliable Exam Testking

Instant C-C4H51-2405 Discount | C-C4H51-2405 Reliable Exam Testking

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 2
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 4
  • Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 5
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 6
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q70-Q75):

NEW QUESTION # 70
Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Mass Change Account Data
  • B. Manual migration
  • C. Workflow rules
  • D. Data Workbench

Answer: A,D


NEW QUESTION # 71
Which object can you assign to a ticket template when you are using maintenance plans?

  • A. Maintenance plan condition
  • B. Registered product
  • C. Reference date
  • D. Service category

Answer: D


NEW QUESTION # 72
Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.

  • A. Activate the scoping item Function Locations
  • B. Maintain an email address
  • C. Activate the scoping item "Do you want to support email channels for corporate accounts?"
  • D. Activate the Messaging Service communication channel

Answer: C,D


NEW QUESTION # 73
Where can you keep track of new and modified knowledge base articles?

  • A. Solution finder
  • B. Knowledge base fine-tuning activity
  • C. Feed
  • D. Broadcast

Answer: C


NEW QUESTION # 74
Which object is mandatory to integrate emails in tickets?

  • A. Branding template
  • B. Service level agreement
  • C. Document type
  • D. Service organization

Answer: C


NEW QUESTION # 75
......

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